Accessibility Statement

This accessibility statement applies to Birmingham2022.com.

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games.

You can read our full Accessibility and Inclusion Commitment here.

You can read our Accessible Ticketing Policy here.

Website Accessibility Statement

This website is run by Birmingham Organising Committee for the 2022 Commonwealth Games Ltd and developed by Pulselive We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Most older PDF documents are not fully accessible to screen reader software
• The competition schedule and calendar does not display correctly with style sheets disabled
• The competition schedule calendar andn results are not keyboard accessible
• Calendar does not have a meaningful reading sequence
• Results do not have a meaningful reading sequence
• The competition schedule colour contrast within the calendar is not sufficient
• Colour contrast within the form is not sufficient
• Some hidden fields labels are not coded with LABEL FOR and ID
• H1 and H2 have not been used correctly for some headings
• Some images have missing / incorrect ALT attributes
• Contrast issues with iconography on the competition schedule due to be resolved March 2022
• Colour contrast within table content is not sufficient
• Data tables do not have coded table headers (TH)
• Table information has been conveyed with colour and shape alone
• The current location in the navigation has been highlighted via colour alone

We have included an accessibility toolbar, which can be launched from any page of the website by clicking ‘Accessibility Toolbar’ button in the bottom left corner.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDFs, large print, easy read, audio recording or braille:

• Email generalenquiries@Birmingham2022.com
• Speak to one of our contact centre team via the helpcentre

We’ll get back to all requests within 14 days.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: generalenquiries@Birmingham2022.com

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or Visiting us in person

If you need to you can contact us by phone on 0121 303 5422. Unfortunately, because of the current Covid-19 restrictions in place, it is not possible to visit our offices at this time.

Technical Information about this Website's Accessibility

Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non Accessible Content

The content listed above is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate Burden

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation).

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, triggering the ‘register your interest’ form could be difficult to open from the homepage.

We’ve assessed the cost of fixing the issues with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

• Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
• Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By July 2021, we plan to either fix these or replace them with accessible HTML pages.
• The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
• Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 14th February 2022. The test was carried out by AccessibilityOz.

This test was carried out using OzART (Accessibility Reporting Tool) which compares websites to WCAG2 standards.

We tested:

Our main website platform, available at: http://www.birmingham2022.com/

This statement was prepared on 27/02/2021. It was last updated on 18/07/2022

Our site will be tested again in August 2022.

This accessibility statement applies to tickets.birmingham2022.com

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games.

Ticket Website Accessibility Statement

This ticketing website is operated by Ticketmaster Sport Ltd on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using our accessibility toolbar
• navigate most of the portal using just a keyboard
• listen to most of the portal using a screen reader

We’ve also made the website text as simple as possible to understand.

Ticket Website Accessibility

We are aware that some parts of the ticketing website are not fully accessible:

• Defects have been identified relating to the date picker on the session selection page, style sheets and general coding issues.

We have however, fixed the following defects:

• Content can be accessed and activated by TalkBack on Android
• Content can be accessed and activated by VoiceOver on iOS
• Inaccessible HTML has been remediated
• Status messages are now accessible
• Important information remains when images are disabled (ticket selection)
• Added an informative message behind the price range filter so it is clear how to interact with the functionality
• ARIA landmarks have been updated to describe document structure
• ARIA roles/states/properties are now valid.
• Changes of state of non-standard controls are clearly indicated.
• Content has been updated have a highly visible keyboard focus indicator.
• Content is now fully keyboard accessible
• JavaScript links and/or event handlers have been implemented.
• Touch gestures now  have an alternate accessible actionable item
• Date fields are coded using LABEL FOR and ID and grouped with the FIELDSET element
• Radio buttons and checkboxes use the FIELDSET and LEGEND elements
• The accessible name of the field now match the visible text name
• Visible and/or hidden field labels are now coded with LABEL FOR and ID
• H1, H2 been updated to code headings
• Images have descriptive ALT attributes

If you need help accessing or using this ticketing website then you can contact our customer services team via the Helpdesk to speak to an advisor.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Accessible Ticketing Team through the Contact Us form.

Please select the ‘Accessible Ticketing Information Enquiry’ category when submitting and one of our Accessible Ticketing Team will get back to you as soon as possible. Please do provide as much information as possible in the descriptions section as this will help us to deal with your query as quickly as possible.

For any help with registering a ticketing account or submitting your ballot application or if you have any accessibility ticketing questions then please contact our customer services team via the Helpdesk [ticketshelpdesk.birmingham2022.comto speak to an advisor.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Ticketmaster Sport Ltd on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed below.

Non accessible content

Despite our best efforts to ensure the accessibility of the ticketing website there have been some limitations. Below is a high-level outline of the remaining limitations:

• Defects have been identified relating to the date picker on the session selection page, style sheets and general coding issues.

Please contact our customer services team via the Helpdesk if you observe any other issues.

How we tested this website

This testing started on 09/06/2021. The test was carried out by AccessibilityOz and remediation following the test is still in progress.

This statement was updated on 07/09/2021 and will be updated again December 2021.

This accessibility statement applies to results.birmingham2022.com

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games.

Results Website Accessibility Statement

This results website (website of record) is operated by Microplus Informatica s.r.l. on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using our accessibility toolbar
• view all results 
• listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

Results Website Accessibility

We are aware that some parts of the results website are not fully accessible:

• Text cannot be resized to 200% without loss of content or functionality
• Accessibility properties such as role, value, name, and state have not been set appropriately
• Deprecated features (elements and/or attributes) have been used
• Images of text have been used instead of text (except logos)
• Variations in the presentation of text has not been indicated in the content of the page
• Content does not use consistent or accurate terminology
• Content is missing, incorrect or requires more information
• Content is not meaningful when linearised
• Non-standard ASCII characters have been used to represent text in the content
• PDFs do not have a reading order
• PDFs do not have an accessible alternative
• PDF does not have encoded language
• Provide alternative information on how to access functionality without relying on an inaccessible format.
  
  

We have however, fixed the following defects:

• Abbreviations have been coded
• ARIA landmarks have been used correctly to describe document structure
• Changes of state of non-standard controls are clearly indicated
• Content does have a highly visible keyboard focus indicator
• Content is keyboard accessible
• Content presentation changes on mouse-over but does change on keyboard focus
• HTML does conform to the declared DOCTYPE
• Items that appear on mouse hover can be dismissed with the Escape key (unless the content does not obscure other content)
• Keyboard focus indicator is accurate
• The accessible name of the component does match the visual text name
• Dynamic changes to the page are made clear to assistive technologies, i.e. Screen readers
• Colour contrast in the content is now sufficient
• Content does not have meaningful sequence
  A full list of fixed defects can be provided upon request

If you need help accessing or using this results website then you can contact our customer services team via the help centre to speak to an advisor who will liaise with our accessibility team. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

 Microplus Informatica s.r.l. on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed above.

How we tested this website

This testing started on 09/06/2022. The test was carried out by AccessibilityOz and remediation following the test is still in progress.

This statement was drafted and published on 16/07/2022 and will be updated again September 2022.

This accessibility statement applies to qbr.birmingham2022.com

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games.

Queen's Baton Relay International Route Accessibility Statement

This Queens Baton Relay International Route website is operated by Pulse Innovations Ltd on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd.

Queen's Baton Relay website accessibility

We are aware that some parts of the website are not fully accessible, none of the issues are deemed critical but some have been identified as high, they relate to:

• Defects have been identified relating to the interactive map, the navigation, headings, the image gallery, and general coding issues such as alt tags and page titles.

We are working through all of the defects and will provide an update on the planned remediation by December 2021.              

What to do if you cannot access parts of the website

If you require assistance using this QBR website then you can contact our customer services team via the Help Centre to speak to an advisor.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Accessibility Team through the Contact Us form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Pulse Innovations Ltd on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed below.

How we tested this website

This testing started on 05/10/2021. The test was carried out by AccessibilityOz.

This statement was prepared on 06/10/2021 and will be updated December 2021.

This accessibility statement applies to the following URL(s): 

• portal.birminghamceremonies.com/invite/voluteerperformer
• portal.birminghamceremonies.com/invite/athletehost
• portal.birminghamceremonies.com/invite/choirperformer
• portal.birminghamceremonies.com/login
• workforce.birmingham2022.com

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent, and dignified experience for athletes, spectators, media and all people involved with the Games.

Workforce (Volunteering) and Ceremonies Volunteer Cast Accessibility Statement

The system is operated by Rosterfy PTY LTD on behalf of the Birmingham Organising Committee for the 2022 Commonwealth Games Ltd.

Workforce and Ceremonies Volunteer Cast Website Accessibility

We are aware that some parts of the website are not fully accessible, none of the issues are deemed critical but some have been identified as high, others medium and the majority low. A summary of the outstanding high defects is listed below:

• General coding issues, the sequence of content to be addressed, the form can in some areas not be clear and concise and therefore impact screen readers.
• Content cannot be accessed and activated when increase text size is enabled on Android Chrome.
• ARIA Roles / States / Properties are invalid in some areas.
• Changes of state of non-standard controls (eg. hamburger menus, star ratings) are not clearly indicated.
• iFrames do not have an equivalent text alternative.
• Items that appear on mouse hover cannot be dismissed with the Escape key (unless the content does not obscure other content).
• The layout of content must be addressed as it lacks meaning to screen readers in some areas.
• Instructions on understanding content are based solely on visual location (“down” and “right”) or appearance (“round” or “square”).
• The forms can appear confused as the button text appears empty.
• H1, H2 etc have not been used to code headings.
• Some headings are not descriptive of content.
• Heading has been coded with bold or strong, instead of H1, H2 etc.
• Some pages do not contain any headings.
• Content has been coded incorrectly as headings.
• With images disabled the colour contrast of the body text and the background is not sufficient.
• With images disabled, some content overlaps.
• With images disabled, various items disappear. These do not have a textual equivalent.
• Some images are missing ALT attributes.

We are working through the listed defects and will provide an update on the roadmap for remediation in February 2022.

What to do if you cannot access parts of this website

If you require assistance using this website then you can contact our customer services team via the Help Centre to speak to an advisor.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Accessibility Team through the Contact Us form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Rosterfy PTY LTD on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed below.

Non-accessible content

Despite our best efforts to ensure the accessibility of the Workforce website there have been some limitations. The known limitations have been outlined under the section heading ‘Workforce Website Accessibility’.

Please contact our customer services team via the Help Centre  if you observe any other issues.

How we tested this website

This testing started on 24/05/2021. The test was carried out by AccessibilityOz.

This statement was prepared on 19/11/2021 and will be updated February 2022.

This accessibility statement applies to http://www.birmingham2022.com/queens-baton-relay/ and also the Technical Officials Management System.

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent, and dignified experience for athletes, spectators, media and all people involved with the Games.

Batonbearers Nominations Accessibility Statement

The Batonbearer Nomination system and the Technical Officials Management System is operated by Wiz Team on behalf of the Birmingham Organising Committee for the 2022 Commonwealth Games Ltd.

Batonbearer website accessibility

We are aware that some parts of the website are not fully accessible, none of the issues are deemed critical but some have been identified as high, others medium and the majority low. A summary of the outstanding high defects is listed below:

• Actionable items and content cannot be accessed and activated when:
  - VoiceOver on iOS is enabled.
  - Simplified view on Android Chrome is enabled.
  - Larger text is enabled on iOS.
  - Reader View is enabled on iOS.
• Some content is not keyboard accessible.
• Field errors are available before the form is submitted.
• Fields are visible but not functional
• Fields that require certain input have not been appropriately identified within the LABEL element
• Some fields do not have any visible or hidden field labels.
• The form uses CAPTCHA
• Some pages contain blocks of content without any headings.
• H1, H2 etc have not been used to code headings.
• Important information disappears with images disabled.
• Some images do not have descriptive ALT attributes.
• A sitemap has not been provided
• Some pages have inadequate navigation.
• The site does not use skip links.
• Some web pages do not have description TITLE elements.
• CSS does not validate.
• When style sheets are turned off, the current position in the process is no longer highlighted.

What to do if you cannot access parts of this website

If you require assistance using this website then you can contact our customer services team via the Help Centre to speak to an advisor.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Accessibility Team through the Contact Us form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Wiz Team on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed.

Non-accessible content

Despite our best efforts to ensure the accessibility of the Batonbearer website there have been some limitations. The known limitations have been outlined under the section heading ‘Batonbearer Website Accessibility’.

Please contact our customer services team via the Help Centre  if you observe any other issues.

How we tested this website

This testing started on 23/11/21. The test was carried out by AccessibilityOz.

This statement was prepared on 07/01/22.

This Accessibility statement applies to B-Bright.birmingham2022.com 

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport programme in history. 

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games. 

B-Bright Learning Management System Accessibility Statement 

The B-Bright Learning Management System is operated by imc on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd. 

We want as many people as possible to be able to use B-Bright.  For example this means you should be able to: 

• navigate most of the portal using just a keyboard 
• listen to most of the portal using just a screen reader 

 B-Bright Learning Management System accessibility 

We are aware that some parts of the website are not fully accessible, there are some issues that are deemed critical, they are: 

• The actionable item that closes a feature or page that overlays the current page does not have a highly visible keyboard focus indicator or accessible name some have been identified as high, they relate to: 

• General coding issues, the sequence of content to be addressed, the form can in some areas not be clear and concise and therefore impact screen readers 
• Abbreviations have not been coded 

• In some cases, the content does not have a highly visible keyboard focus indicator, it is inaccurate or is not keyboard accessible.   
• Changes of state of non-standard controls are not clearly indicated 
• iFrames do not have an equivalent text alternative. 
• Items that appear on mouse hover cannot be dismissed with the Escape key (unless the content does not obscure other content). 
• Text cannot be resized to 200% without loss of content or functionality 

• The accessible name of the component does not match the visual text name and some field labels are incorrect or not descriptive    
• Windows or popups are sometimes automatically launched without user initiation 
• Colour contrast in the content and in tables is not sufficient    
• The current location in the navigation, some content, links, errors and information in forms use colour, shape, shading or location alone to convey information 
• Some features do not work with style sheets disabled.  Content or headings are incorrect,  disappear or are repeated.  The current position in the process is no longer highlighted and the visual order of content does not match order of content 

• CSS does not validate 
• The forms can appear confused as Form fields do not change on keyboard focus, the button text appears empty and in some cases the Form does not have a submit button.  In some cases the labels and instructions about the behaviour of the form are not available.    
• Some pages contain blocks of content without any headings and some headings and page titles are not descriptive of content. 
• H1, H2 etc have not been used to code headings. 
• Information disappears with images disabled and some images are missing ALT attributes 

• A search feature has not been provided    
• A sitemap has not been provided 
• Navigation is not always keyboard accessible and navigation items do not have a highly visible keyboard focus indicator 
• Skip links have not been used consistently in the site or may not work    

What to do if you cannot access parts of the website 

If you require assistance using the B-Bright Learning Management system, then you can contact our customer services team via the Help Centre (https://helpcentre.birmingham2022.com/hc/en-gb)  to speak to an adviser. 

Reporting accessibility problems with the B-Bright Learning Management System 

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Accessibility Team through the Contact Us (https://helpcentre.birmingham2022.com/hc/en-gb) form. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (https://www.equalityadvisoryservice.com/)  

Technical information about the accessibility of the B-Bright Learning Management System 

imc on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is working to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed below. 

How we tested this website 

This testing started on 10 February 2022. The test was carried out by AccessibilityOz. 

This statement was prepared on 30 March 2022.